Terms and Conditions
Last updated: May 11, 2026. By accessing and using this Marketplace platform, users, customers, freelancers, and service providers agree to comply with all platform policies, terms, service guidelines, wallet rules, and marketplace regulations established for maintaining a secure and professional working environment. Marketplace is a trusted digital platform designed to connect homeowners, businesses, and customers with skilled local workers including plumbers, electricians, painters, cleaners, carpenters, movers, gardeners, HVAC technicians, and various other service professionals. The platform allows customers to post genuine service requirements while enabling verified workers to discover projects, submit proposals, and provide professional services through a secure and transparent system.
All users are responsible for maintaining accurate profile information, valid contact details, respectful communication, and lawful conduct while using the platform. Customers must post authentic and legitimate job requirements only, while workers are expected to deliver services honestly, professionally, and with proper quality standards. Any misleading information, fake job postings, spam activity, abusive communication, fraudulent services, or violation of platform rules may result in temporary suspension, permanent account restriction, or legal action where necessary. Marketplace reserves the full right to review, monitor, suspend, or terminate any user or worker account without prior notice if any activity is found to violate platform standards, payment policies, service guidelines, or marketplace integrity.
The platform operates with a secure wallet and credit-based bidding system where workers use wallet credits to apply for customer-posted jobs and submit proposals. Every bid submission automatically deducts platform credits from the worker wallet balance according to the active marketplace policy. Wallet recharge and payment processing are securely managed through trusted third-party payment gateway providers to ensure safe transactions and protected financial operations. All wallet activities, proposal submissions, payment records, recharge requests, and transaction histories are monitored using secure verification systems to reduce fraud, misuse, fake bidding activities, and payment-related abuse. Any attempt to manipulate wallet balances, misuse payment gateways, create fake transactions, perform unauthorized activities, or violate marketplace financial policies may result in immediate account suspension and permanent restriction from using the platform.
Workers using the platform are solely responsible for maintaining service quality, completing assigned work professionally, communicating clearly with customers, and following local laws and industry standards while performing any task or project. Customers are encouraged to review worker profiles, ratings, reviews, and previous project history before hiring any service provider through the platform. Marketplace acts as a digital service connection platform and does not directly employ workers or guarantee individual project outcomes, although the platform continuously works to maintain trust, reliability, transparency, and professional standards for all users. Our support team remains available to assist users with account-related issues, wallet recharge support, payment concerns, proposal activity, platform guidance, and general marketplace assistance.
This platform is owned and managed by ANKUSH PRASAD with the goal of building a reliable and secure service marketplace ecosystem for local professionals and customers. For support, business inquiries, partnerships, account assistance, or platform-related communication, users may contact directly via email at prasad.ankush79@gmail.com.